# Clinic Answering Service

> Clinic Answering Service is a HIPAA-compliant AI clinic answering service for US medical, dental, physical therapy and behavioral health practices. It answers every call 24/7 in English and Spanish, books real appointments, runs an X12 270/271 eligibility check during the call and signs a BAA on every plan, from $149 per month. As of October 2026, EHR write-back and the clearinghouse connection are sandbox (demo) and planned for production; the REST API and CSV export are live. The team is in Coimbatore, India, with support 9 am to 5 pm ET.

- **What it is:** AI clinic answering service and medical receptionist
- **Built for:** US medical, dental, PT and behavioral health practices
- **Starting price:** $149/month (Solo, 300 minutes)
- **Free trial:** 14 days, no card; sample data only in trial
- **Languages:** English and Spanish
- **Integrations:** REST API + CSV live; EHR adapters sandbox, OpenEMR first
- **Compliance:** HIPAA Compliant, BAA on every plan
- **Data hosting:** Production PHI: AWS US region; trial: AWS Mumbai (sample data)
- **Support:** Mon to Fri, 9 am to 5 pm ET, from Coimbatore, India
- **Made by:** Radiatus (AvanceZone group), Coimbatore

Clinic Answering Service is built by Radiatus (https://avancezone.com), Coimbatore, Tamil Nadu. Website: https://clinicansweringservice.com/

## Main pages
- [Home](https://clinicansweringservice.com/): The AI clinic answering service for US practices
- [Features](https://clinicansweringservice.com/features): Every feature, including the five that set it apart
- [Pricing](https://clinicansweringservice.com/pricing): Plans, prices and what each includes
- [Compare](https://clinicansweringservice.com/compare): Honest comparison with alternatives
- [Security](https://clinicansweringservice.com/security): Security, privacy and compliance
- [About](https://clinicansweringservice.com/about): Who builds it and why
- [Contact](https://clinicansweringservice.com/contact): Book a demo or talk to sales
- [Guides](https://clinicansweringservice.com/guides): Practical guides
- [Specialties](https://clinicansweringservice.com/specialties): Specialty packs: dental, medical, physical therapy and behavioral health
- [Specialties Dental](https://clinicansweringservice.com/specialties/dental): Dental office answering service: books visits, checks dental benefits (sandbox today), fills hygiene cancellations; Open Dental write-back planned
- [Specialties Medical](https://clinicansweringservice.com/specialties/medical): AI receptionist for medical practices: booking, refills routed, eligibility on the call; OpenEMR, athenahealth and eCW write-back planned
- [Specialties Physical Therapy](https://clinicansweringservice.com/specialties/physical-therapy): AI receptionist for physical therapy clinics: evaluations, referrals, visit limits and plan-of-care rebooking
- [Specialties Behavioral Health](https://clinicansweringservice.com/specialties/behavioral-health): AI receptionist for therapy practices: confidential intake, clinician matching and 988 crisis routing
- [Integrations](https://clinicansweringservice.com/integrations): Integration status: REST API live; OpenEMR, athenahealth, eClinicalWorks, Open Dental and Google Calendar sandbox and planned; Dentrix planned
- [Roi](https://clinicansweringservice.com/roi): Missed-call ROI calculator for US medical and dental practices
- [Medical Answering Service](https://clinicansweringservice.com/medical-answering-service): Medical answering service compared: AI vs human services such as Ruby and Smith.ai, costs and what each can do
- [After Hours Answering Service](https://clinicansweringservice.com/after-hours-answering-service): After-hours answering service for clinics: nights, weekends, on-call escalation and booking into the EHR

## Comparisons
- [Clinic Answering Service vs Smith.ai](https://clinicansweringservice.com/compare/smith-ai): Smith.ai pairs AI with live human agents and is strong for law firms and professional services. Its public pricing showed plans from $300 for 30 calls, and its medical page stated the service is not HIPAA compliant when we checked. Based on public information as of October 2026; check with the vendor.
- [Clinic Answering Service vs Goodcall](https://clinicansweringservice.com/compare/goodcall): Goodcall is a well-made AI phone agent for small businesses from $79 per agent per month, and its website advertises SOC 2 and a HIPAA Ready badge. In its public material we found calendar and CRM booking but could not find clinical-system booking or eligibility checking. Based on public information as of October 2026; check with the vendor.
- [Clinic Answering Service vs Rosie](https://clinicansweringservice.com/compare/rosie): Rosie is the easiest entry-level AI answering service, from $49 per month for 250 minutes, with good audio demos and a simple setup. It is built for general small businesses; we could not find a BAA offer or clinical-system integration in its public material. Based on public information as of October 2026; check with the vendor.
- [Clinic Answering Service vs Weave](https://clinicansweringservice.com/compare/weave): Weave is an all-in-one phones, texting and payments platform for dental and medical offices, from $199 per month base plus bundles, with an AI receptionist in early access when we checked. It is strongest when you want to replace your whole phone system. Based on public information as of October 2026; check with the vendor.
- [Clinic Answering Service vs Ruby](https://clinicansweringservice.com/compare/ruby): Ruby is a long-established US virtual receptionist service in which live human receptionists answer, take messages and transfer calls for small businesses. Plans are sold as monthly call or minute bundles; check current pricing and BAA terms with the vendor before routing patient calls. Based on public information as of October 2026; check with the vendor.

## Guides
- [Best medical answering service 2026: how to choose](https://clinicansweringservice.com/guides/best-medical-answering-service-how-to-choose): How US practices should choose a medical answering service in 2026: human vs AI, HIPAA and the BAA, EHR booking, after-hours escalation and real costs.
- [How to set up a dental office answering service](https://clinicansweringservice.com/guides/dental-office-answering-service-setup): Step-by-step setup of a dental office answering service: Open Dental connection, operatories, emergency rules, dental eligibility, BAA and call forwarding.
- [Medical answering service cost in 2026: pricing compared](https://clinicansweringservice.com/guides/medical-answering-service-cost): What a medical answering service costs in 2026: per-call, per-minute and flat pricing compared, hidden fees, worked examples for three practice sizes and ROI.
- [HIPAA-compliant AI receptionist: 12-point BAA checklist](https://clinicansweringservice.com/guides/hipaa-compliant-ai-receptionist-checklist): How to tell if an AI answering service is really HIPAA compliant: the BAA, encryption, PHI minimization, audit logs, model training and data retention.
- [OpenEMR integration for phone calls and appointment booking](https://clinicansweringservice.com/guides/openemr-phone-integration-guide): How an AI receptionist connects to OpenEMR: FHIR and REST APIs, API client setup, calendar categories, patient matching, safe writes and testing.
- [Real-time eligibility (270/271) explained for front desks](https://clinicansweringservice.com/guides/real-time-eligibility-270-271-explained): What the X12 270 request and 271 response contain, why checking eligibility on the booking call beats the morning of the visit, and how to read the result.

## Optional
- [Full text for LLMs](https://clinicansweringservice.com/llms-full.txt): features, pricing, FAQs, comparisons and guides as plain text
- [Privacy](https://clinicansweringservice.com/privacy)
- [Terms](https://clinicansweringservice.com/terms)